336jl Privacy Policy

This Privacy Policy describes how 336jl ("the Platform," "we," "us," "our") collects, uses, stores, and protects personal information provided by players and visitors in connection with the use of the 336jl website and services at 336jl.vu.

We are committed to handling your information with care and transparency. The data we collect is used to operate your account, process transactions, fulfil our compliance obligations, and improve the overall experience on the platform. We do not sell your personal data to third parties for marketing purposes.

This policy applies to all players who register an account, access the platform, or interact with any part of the 336jl service. It should be read alongside our Terms & Conditions and Responsible Gaming policy, both of which form part of the agreement between you and the platform.

336jl collects personal information at different points during your use of the platform. The categories of data we collect include:

We collect this information directly from you when you register, make a transaction, or contact support. Some technical and usage data is collected automatically through cookies and server logs as you interact with the platform.

The personal information we collect is used for specific, legitimate purposes related to the operation of the 336jl platform. We do not use your data for any purpose beyond what is described below without your consent:

• To create, maintain, and manage your 336jl account, including processing deposits, withdrawals, and account balance updates
• To verify your identity through our KYC process, in line with our account security standards
• To send OTP codes and account notifications required for secure access to your account
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct on the platform
• To respond to your customer support queries and resolve account-related issues
• To personalise your experience on the platform and improve our services based on usage patterns
• To send platform-related communications such as updates to these policies, changes to platform features, and promotional offers where you have opted in
• To comply with applicable legal obligations, including record-keeping and reporting requirements

We process your data based on the lawful grounds of contractual necessity (to operate your account), legitimate interests (fraud prevention and platform security), legal obligation (compliance), and consent (where applicable for marketing communications).

336jl does not sell, rent, or trade your personal data to any third party. However, to operate the platform effectively, we share certain data with trusted service providers who assist us in delivering our services. All third-party providers are required to handle your data in accordance with applicable privacy standards.

• Payment processors — to facilitate deposits and withdrawals through supported payment channels such as Philippine bank transfer, GCash, and Maya
• Identity verification providers — to validate government-issued IDs and complete KYC checks
• Fraud prevention services — to monitor for suspicious activity, bot usage, and multi-account violations
• IT infrastructure providers — including hosting, data storage, and security services that support platform operations
• Legal and regulatory authorities — where disclosure is required by applicable law or in response to a lawful request

336jl uses cookies and similar tracking technologies to ensure the platform functions correctly, maintain your session when you are logged in, and gather anonymised usage analytics that help us improve the platform experience.

• Essential cookies — required for core platform functionality, including keeping you logged in and maintaining your session security. These cannot be disabled.
• Analytics cookies — collect anonymised data about how players navigate the platform, which pages are visited most, and how features are used. This helps us identify areas for improvement.
• Security cookies — used to detect unusual login patterns, flag suspicious sessions, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing the platform, but may affect some features or the accuracy of personalised content. Note that disabling essential cookies may prevent the platform from functioning correctly.

Protecting your personal information is a core operational priority at 336jl. We apply a combination of technical, organisational, and procedural safeguards to keep your data secure throughout its lifecycle on the platform.

• All data transmitted between your device and the 336jl platform is protected using SSL (Secure Socket Layer) encryption
• Account access is secured with password authentication and OTP (one-time password) verification for sensitive actions
• KYC documents and payment information are stored in encrypted form with access restricted to authorised personnel only
• Our systems are monitored continuously for unusual access patterns, attempted breaches, and fraud signals
• Internal access to player data is governed by role-based access controls and a strict need-to-know policy

While we take every reasonable measure to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — we recommend using a strong, unique password, enabling OTP verification, and logging out of your account when using shared or public devices.

336jl retains your personal data for as long as your account is active and for a period thereafter as required by our legal, compliance, and operational obligations. The specific retention periods applied depend on the category of data:

• Account and identity data is retained for the duration of your account and for a minimum period following account closure, in line with applicable record-keeping requirements
• Transaction and financial records are retained as required by financial compliance standards
• KYC verification documents are retained for the period required by our verification and compliance procedures
• Customer support communications are retained for a reasonable period to resolve ongoing issues and for quality assurance purposes
• Technical and session logs are retained for a shorter period sufficient for security monitoring and fraud detection purposes

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be associated with you. If you have requested account closure, we will retain only the minimum data required to meet our legal obligations.

As a player on the 336jl platform, you have rights in relation to the personal data we hold about you. You can exercise these rights at any time by contacting our support team at [email protected]:

• Right to access — you may request a copy of the personal data we hold about your account
• Right to correction — if any personal data we hold is inaccurate or outdated, you may request that we update it
• Right to deletion — you may request deletion of your personal data, subject to our retention obligations under applicable law
• Right to withdraw consent — where we process your data based on consent (such as for marketing communications), you may withdraw that consent at any time
• Right to object — you may object to processing of your personal data where it is based on our legitimate interests, subject to those interests being overridden by your rights in the specific circumstances

We will respond to verified data rights requests within a reasonable timeframe. To protect your privacy, we may need to verify your identity before processing a request. Some requests may be limited where we have a legal obligation to retain certain data.

336jl enforces a strict 21+ age requirement across all account types and gaming activities. The platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21.

During account registration and KYC verification, we take active steps to confirm that players meet the minimum age requirement. If we identify or are notified that an account has been registered by a person under 21, we will immediately suspend the account, preserve any relevant records, and take appropriate action in accordance with our Terms & Conditions.

336jl may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes, the revised policy will be published on this page with an updated "Last updated" date.

We may also notify registered players of significant changes through the platform or by email where appropriate. Your continued use of 336jl following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically so you remain informed about how we handle your personal information. For any questions or concerns about this policy or your data, contact us at [email protected].